Privacy Policy

1. Introduction

Mingle ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Mingle platform ("Service").

2. Information We Collect

Information You Provide

• Account information: name, email address, role (brand or creator), and authentication credentials.
• Profile information: display name, bio, niche, content style, tags, portfolio content, and connected social media accounts.
• Communications: messages exchanged between brands and creators, invitation messages, and deliverable submissions.
• Payment information: billing details and transaction records processed through our payment partners.

Information Collected Automatically

• Usage data: pages visited, features used, time spent on the platform, and interaction patterns.
• Device information: browser type, operating system, IP address, and device identifiers.
• Cookies: session cookies for authentication and analytics cookies for service improvement.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service.
• Match brands with relevant creators based on niche, audience, and content style.
• Process transactions and send payment-related notifications.
• Send notifications about invitations, messages, and gig updates.
• Improve and personalize the user experience.
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

4. How We Share Your Information

We may share your information with:

• Other users: your public profile, portfolio, and related information is visible to other users as part of the marketplace functionality.
• Service providers: third-party vendors who assist with hosting, analytics, payment processing, and email delivery.
• Legal requirements: when required by law, legal process, or to protect our rights.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through the Settings page.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability — receive your data in a structured format.
• Withdraw consent at any time.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@mingle.com.